AU Bandymas #2: Ausra Urbaite

Pradžios data
2026 kovo 27, 19:30
Užbaigimas
Bandymas yra užbaigtas
Trukmė
3 minutės 42 sek.
Rezultatas
Išlaikyta

What is your first response?

Pasirinkimas Teisingas atsakymas Bandymas atsakyti
Give a clear, direct instruction to regain immediate control
Acknowledge emotion and slow the interaction to de-escalate
Prioritize safety by preparing for additional staff support

What do you do next?

Pasirinkimas Teisingas atsakymas Bandymas atsakyti
Reinforce rules and expectations to maintain order on the wing
Acknowledge concern and explain available support and next steps
Contain the situation by encouraging a return to routine