2: FAMILY NEWS AND ESCALATION RISK
tt Intento #1: test test
- Fecha de inicio
- 1 de marzo de 2026, 22:40
- C
- Este intento está completado
- Duración
- 13 segundos
- Resultado
- Aprobado
What is your first response?
| Opción | Respuesta correcta | Intento de respuesta |
|---|---|---|
| Issue a firm command to calm down | ||
| Acknowledge emotion, slow the interaction | ||
| Signal for immediate disciplinary backup |
What do you do next?
| Opción | Respuesta correcta | Intento de respuesta |
|---|---|---|
| Focus only on rules and wing order/rule-focused response | ||
| Validate feelings and explain next steps/validate + procedure | ||
| Minimize the issue and redirect to routine |